Privacy Policy

Scope

This policy covers inquiries made through the Godfrey Global Solutions website or by phone, text, or email. It does not replace any separately agreed confidentiality or courier service terms.

Information you provide

An inquiry may include your organization, name, job title, email address, phone number, pickup and delivery locations, service preferences, and requirements. Please provide only information needed to discuss your request.

The website’s current quote form displays an on-screen acknowledgment only; it does not send or save your entries to Godfrey Global Solutions. To request service, please call or email us.

Patient information

Please do not include patient names or protected health information in the website form. For actual specimen dispatch, please call (832) 241-3999 to arrange the appropriate handling process.

Please do not email patient information.

Responding to your request

Information you provide directly by phone, text, or email is used to discuss coverage, pricing, service requirements, and vendor or contract inquiries. By submitting a request, you agree to be contacted by phone, text, or email about that request. You may ask us to stop further follow-up.

Sharing and retention

We do not share, sell or rent your personal and/or company's information.

Information obtained from your inquiry is kept in our records for a period of 2 years.

This retention period applies to inquiries received directly by phone, text, or email. The website quote form currently does not send or save entries to Godfrey Global Solutions.

Website services and security

Website hosting and font providers may process technical information, such as IP addresses and browser details, when you visit. Their own privacy policies apply to their services. No internet transmission is guaranteed secure; do not send sensitive patient information through this website.

Privacy questions

To ask about information provided directly to us, request a correction or deletion, or discuss privacy concerns, contact info@godfreyglobalsolutions.com. Please do not email patient information. You may also call (832) 241-3999. Requests may be subject to applicable legal and service-record requirements.

Policy updates

Updates will be posted on this page with a revised effective date.